Compliments and Complaints

The Fredericksburg Police Department strives to provide the best quality service we can provide for citizens and visitors of our community, and we value your feedback.  If you have a compliment or complaint, please share with us how we are doing.

To Provide a Compliment:

• Call the Fredericksburg Police Department at (830) 997-7585
• Come in person or mail a letter to the Fredericksburg Police Department, 1601 East Main Street, Fredericksburg, Texas 78624
• Email the Fredericksburg Police Department at publicreporting@fbgtx.org

To File a Personnel Complaint on an Officer

• Call the Fredericksburg Police Department at (830) 997-7585
• Come in person or mail a letter to the Fredericksburg Police Department, 1601 East Main Street, Fredericksburg, Texas 78624
• Email the Fredericksburg Police Department at publicreporting@fbgtx.org

How to File a Complaint - English

How to File a Complaint - Para Espanol Haga Clic Aqui

Report Ordinance Violations via Email

The Fredericksburg Police Department offers residents the ability to report ordinance violations by email. This system provides a simple way for the community to notify us of non-emergency city code violations such as:

• Overgrown grass or weeds

• Trash or debris accumulation

• Abandoned or inoperable vehicles on private property

• Non-urgent noise complaints

• Parking concerns

• Animal-related ordinance issues

To report an ordinance violation, email us at: publicreporting@fbgtx.org

Please note that this email system is not monitored 24/7. Staff will review submitted reports during regular business hours and follow up as needed. If your concern requires immediate attention or poses a threat to public safety, please call 9-1-1 or Dispatch at 830-990-8793.

We appreciate your efforts in helping us maintain a safe and well-kept community.