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1. What do I do if my street light is out?

Please call (830) 997-7521. There is a four digit number located on the utility pole that the light is mounted. If you cannot locate this number, please supply the address or location (such as intersection of College St. and Llano St.).

2. What do I do if a traffic light is out in my neighborhood or a sign is missing or knocked down?

The traffic lights, signs, school zone lights, etc, that are located on State or US Highways are all owned and maintained by the Texas Department of Transportation

These include:

US Hwy 290 (Main Street)
US Hwy 87 S. (San Antonio Hwy / S. Washington St.)
US Hwy 87 N. (Mason Hwy)
TX State Hwy 16 S (Kerrville Hwy / S. Adams St.)
TX State Hwy 16 N (Llano Hwy / N. Llano St.)
RR965 (N. Milam St.)
RR1631 (N. Olive St.)
FM2093 (Tivydale Road)

Please contact TxDot at (830) 997-4361.

For stop signs, yield signs, etc. on all other city streets (within the city limits), please call the Street Department at (830) 997-7521.

3. What if a tree or limb is down in the city street or alley?

Please contact the Street Department at (830) 997-7521.

4. What department do I call if I see a dead animal in the road?

The Animal Control Department is responsible for picking up dead animals. Please call the Animal Control Officer at (830) 997-1907 or (830) 997-7585.